Hi everyone, I hope you are able to help. I'm struggling with this TL-PA8033P Kit. It seems to be so new, that it doesn't even show as a valid model when filling out the support form online. It doesn't recognise it. Bit stuck, tried the chat and just got no where. The person on the other end said hello then I replied and then 10 minutes passed with nothing so I just disconnected.
My issue is:
I purchased the TL-PA8033P Kit. The stickers on the 2 adapters however state they are actually TL-PA8030P units (UK) v2. They are however correct in their appearance in that, one adapter has 1 LAN port and the other has 3 LAN ports.
1. Why are they not labelled as TL-PA8033P on the units?
2. Why when checking for the Firmware online is there nothing available? The firmware button disappears when I select "V2" from the drop-down here.
So, going off the sticker information and not the actually model/kit I purchased, I went to the TL-PA8030P support page instead. After all that is what the sticker says they are. I went here and this seems more promising.
TL-PA8030P KIT(UK)_V2_170703 - That would appear to be the firmware on one of the two devices in the kit. Looks similar to what I am seeing. 18.104.22.168-00_803132_170703_904
So I go to update the other adapter, currently running 22.214.171.124-00_801132_170607_902 but it fails with a sad face.
3. Any ideas what to try next?