Home Network Community > Range Extenders > 5g Router but a 2g device
< Range Extenders

5g Router but a 2g device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

5g Router but a 2g device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5g Router but a 2g device
5g Router but a 2g device
2022-01-09 22:51:21 - last edited 2022-01-11 03:48:40
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20201112 Rel. 66232(8583)

Hello! I'm puzzled. I just purchased a new modem and EERO 6 dual-band mesh wifi system for my house. It only broadcasts a 5g signal. My Traeger grill only works with a 2.4g connection...so... I set up my Wifi Extender to broadcast a 5 and 2.4 signal per Application Scenario 3 https://www.tp-link.com/us/support/faq/707/ but the grill still doesn't connect to it. 

As a test, I turned off cell signal on my phone and connected to the 2.4 wifi signal and I could search Google so I know/think the 2.4 signal is working. Why do you think my grill won't connect to it? (It worked fine with my previous modem and wireless router.)

 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:5g Router but a 2g device-Solution
2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40
I found the solution! :) https://www.traeger.com/support/eero
Recommended Solution
  2  
  2  
#3
Options
3 Reply
Re:5g Router but a 2g device
2022-01-10 06:04:11 - last edited 2022-01-10 07:35:10

Hello@gail- 


We have an instruction that may help resolve ' wireless devices unable to connect to Wi-Fi extender' concern , please check out thread here for details:
[Troubleshooting]  Unable to Connect to WiFi Extender Saying Incorrect Password

  • Confirm extender has been set up successfully. And  the WiFi led on RE650,  either 2.4Ghz / 5Ghz LED should light up on the Range extender first
  • Check other devices like phone or laptop could connect to Extender Wi-Fi 
  • You may disable 5Ghz on main router and see if the 'Traeger grill' could connect to main router 2.4Ghz wifi? If not, try to contact Grill support for more suggestions.
  • Connect to extender Wi-Fi using router’s Wi-Fi password(as extender will use a the same wifi password as router after successfully installation )
  • Try to set use an SSID for RE which is different from router to help isolate the issue

 

 

If still the same, may I know could other device connect to RE extender WiFi, what is the model of Traeger grill, and what is the error message ? 

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:5g Router but a 2g device-Solution
2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40
I found the solution! :) https://www.traeger.com/support/eero
Recommended Solution
  2  
  2  
#3
Options
Re:5g Router but a 2g device
2022-01-11 03:49:33

Hello @gail- 

Glad to know your sort out with the Smart Grill troubleshooting guide, thank you for sharing solution here!

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 659

Replies: 3

Related Articles
Extend wifi into garage
663 0
About Us
Press
Copyright © TP-Link USA Corporation. All rights reserved.