Deco x60 stopped working, cannot connect to the units
The Deco x60 units (3 of them) were working fine last night. This morning, all three are blinking Red.
The Deco app (Iphone) is unable to connect to the units. I get " Something went wrong with the Cloud service. Please try again. " A Try Again yellow button is below.
Clicking the yellow button get the "connecting" popup The home screen and the Try again screen toggle back a forth under the Connecting popup.
Then back to the "We couldn't find Deco" screen with the yellow button.
My wired LAN connections are working fine. (I am able to enter this message!) I reset the modem anyway. I also unplugged the Deco units, and even reset one (stuck flashing blue now) while the other units are flashing red. Swapping networks or using cellular data do not change the outcome. I am unable to connect and do not have WiFi.
These units are only 2 years old (purchased 2020 Dec 13) I was expecting 5-8 years of trouble-free operation.