EAP 650 Access Point for Starlink
I have a EAP 650 outdoor access point that is connected through a POE connector to the Starlink via the Starlink poe connector. After set up the access point works fine through the Omada app but then a few hours later will lose internet connectivity and the green LED light on the access point starts flashing every few seconds. The omada app then cannot see the access point. I can still see the wifi of the access point but i think it cannot locate an IP address and so cannot connect.to the internet. Is there some setting i need to do to fix this? .
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Are you using the 48V Passive PoE (PoE Adapter Included) to power the EAP-650 Outdoor ?
If not, try using it to power the EAP and exclude any power issues.
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@terziyski Thanks for your reply. I am using a passive POE adaptor already. I was thinking the issue may be my cables but i have changed the cables and the same thing happens. The Access Point works ok for a few days and then, for no apparent reason, internet connectivity is lost and the Omada app can no longer see the device. Still searching for answers.
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You already excluded a cable issue. Why don't you try using the 12V DC (Power Adapter included) for powering the EAP and exclude any power issue.
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@terziyski thank but its not a power issue. Its a connectivity issue. I rebooted everything again including my starlink. The omada app can see the TP LInk wifi but cannot connect to or recognise the AP.
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EAP 650 is just an access point which will receive its IP address from the Starlink router (unless you've set it with a static IP address).
If it's a connectivity issue the problem has to be with the router settings since you've already excluded cable or power issue.
A possible reason for this could be a router DHCP server unavailable.
How can you check this:
Use this document and try connecting EAPs web interface using Situation1 scenario.
If you still can't reach the EAPs web interface use the Situation 2 scenario.
After these steps you may have a clue what exactly happens and pinpoint the issue.
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