Deco Units keep disconnecting to the master
I have PX50 and X55 connected to BE65PRO with one of the BE65 Pro being primary. The connected units keeps dropping connection to primary. I'm running in AP mode connected to an AT&T Fiber router
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Hi, welcome to the community.
You can try the instructions below to see if they help.
Fix Deco Disconnecting and Internet Instability Issues
If not, please confirm the following information for analysis.
1. How often does the satellite Deco drop its connection? Do they drop the connection simultaneously? How do you restore the connection?
2. When the satellite Deco drops the connection, what's the LED status on the main Deco? Do you have internet when connecting to the main Deco?
3. If you click on a Deco in the Deco app > Network tab, then click on a satellite Deco and tap the Signal icon, what's the RSSI value? Please check the RSSI values of the two satellite Deco nodes.
4. If you connect the satellite Deco to the main Deco via an Ethernet cable, do they have a stable connection?
Best Regards
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1) Units drop every 5-10 minutes. It may be one to two units that drop and flash red. They will eventually reconnect on their own, but sometimes I do power cycle the units.
2) Flashing red. I do have internet connectivity through my AT&T router. I never lose internet.
3) RSSI -54dBm and -52dBm
4) yes, I can get a stable connection using Ethernet, but running Ethernet defeats the purpose of having the mesh routers.
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Hi,
Please go to the Deco app > More > System > Update Deco to check whether all your Deco nodes' firmware is up to date. If not, update the Deco's firmware to see if this helps.
How many devices are connected to the Deco network? Is there any specific behavior on the devices that triggers the disconnections?
Best Regards
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