switch wont connect

switch wont connect
switch wont connect
2017-07-22 11:13:38
Model :

Hardware Version :

Firmware Version :

ISP :

i have a switch that was connected and lost connection and i cant get it back.

i have reset it.
i have moved the router feet from switch.
i use android and iphone to connect.
the plug is pulled out of the wall clear signal.
i have hooked up 6 of these and they all work.
i replaced it with a new one the tp link sent me as a replacement
when i try to manually connect, the router connects to switch,but seconds later, it shows not in range.
any help is appreciated.
i even triedmy trick i filmed on youtube, buy no luck.

https://www.youtube.com/watch?v=vROhuP5GwYc
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#1
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Re:switch wont connect
2017-07-24 14:30:25
So only one smart switch is not working at that way in the video? What do you mean "manually connect"? Can you control the light with the button on the switch?
refer to the FAQ, which step is not working?
http://www.tp-link.com/us/faq-1247.html
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