How to resolve common problems when setting up the Kasa smart device (Plug/Bulb)

Released On: 2018-11-05 12:19:52Last update time: 2021-02-16 18:32:20

Our Kasa app is designed to provide an easy step-by-step process to set up your new smart device. However, there may be instances where issues come up during the installation. This guide will try and provide steps to try in order to resolve your issue.

 

Case 1 

  • Go into the “Settings > Wi-Fi” menu of your smartphone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart device's network. Open Kasa and select the option that you are manually connected to the smart device located on the bottom of the setup screen
  • Make certain you choose the correct smart device to connect to. The last four characters of the MAC address are also apart of the network name of the smart device.
  • Disable any VPN connection that your phone may be using during the setup.
  • Perform a factory default on the smart device and repeat the process.
  • If your Apple device is running iOS 14, check the app permission to allow local network access

 

Case 2

http://www.tp-link.com/res/upfile/faq/20151110064903.jpg

  • Make sure the smart device is not connecting back to your home Wi-Fi network. If so, connect back to the TP-Link Wi-Fi network.
  • Reinstall the Kasa app on your smartphone.

 

Case 3

  • When on the screen where you join the smart device to the network. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name.
  • The wireless signal should be at least two bars, if it is one bar, move the device closer for setup.
  • If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password.

 

Case 4

  http://www.tp-link.com/res/upfile/faq/20151110064943.jpg

  • Wait 15 seconds then check LED status. If the smart device's LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. Sign out and back into the Kasa app and wait a few minutes to see whether the device is working.
  • Check to see if your phone is now connected back to your home Wi-Fi. If not, connect back, and go back to Kasa.
  • Verify that the wireless password being used is correct. Going into your phone Settings > Wi-Fi menu. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. When the phone asks for the wireless password, use the same password that you tried in Kasa. Delete the password that exists in the box and enter the wireless password for your network again.
9
Comment

Thank you for the useful information, I won’t be able to understand without your clear description. I really appreciate that I have also followed you to get informed on your next post.https://minecraftmodspc.com/

Great article,very informative.Please visit Safety Gear for Health-Related Info.
 
Great article,very informative,please visit <a href = "www.safetygear.in">Safety Gear </a> for health related blogs.
 
Great article,very informative,please visit <a href = "www.safetygear.in">Safety Gear </a> for health related blogs.

Thanks for helping me. My MoviesNews have 123mkv I hope you have visit it...

Thanks for resolve my common problems when setting up the Kasa smart device.you provide a easy step by step process to set up my new smart device.your information very simple to understand for me.There is health tips for <a href="https://rapidnews777.blogspot.com/2020/05/quick-slim.html?m=1">Quick Slim</a> weight loss.

Very helpful post. Thanks my device in Connected now. I would definitely Give your product review on my website. https://www.w3codeblog.com

B I u s

 

yes

 Choose a Network" and choose the TP-Link SmartPlug device Network which the iPhone Wi-Fi searcher had found. Amazing content thanks for sharing this news. If you want to keep yourself updated, then you must join this organization .
 

Swantra Media is a trusten news media orgnization, If you want to read your town and village news first then definitly suscribe and connect this orgnization <a href="https://www.swatantraprabhat.com/">Read News </a>
 

I am trying to setup my router of tp link but, not sucesseed..

1567...
upload
    upload