Failed to save information error
Failed to save information error
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Failed to save information error
a week ago
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I cannot change the settings via my Deco app, I continue to get the "Failed to save information" error even after updating the app. Any suggestions?
XE75
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Re:Failed to save information error
a week ago
Hi @User47562
Welcome to the community!
What are the hardware and firmware versions of your Deco XE75?
What is your app version?
Are you running iOS, or Android?
Out of curiosity, are there any specific menus where you encounter the error?
Or is it any setting change made in any menu that prompts it?
Is your phone connected directly to your Deco's network, or are you attempting to make these changes remotely?
Also, is your phone connected to a VPN when the error is generated?
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