BE67 & XE75 Sonos speaker detected as ethernet backhaul (satellites connect to each other vs. main)

BE67 & XE75 Sonos speaker detected as ethernet backhaul (satellites connect to each other vs. main)

BE67 & XE75 Sonos speaker detected as ethernet backhaul (satellites connect to each other vs. main)
BE67 & XE75 Sonos speaker detected as ethernet backhaul (satellites connect to each other vs. main)
Friday

Models: BE67 as main router 2.5gb lan from IP passthrough AT&T gateway

 

3 XE75 (NOT pro) - as satellites 

 

3 floor house, 3k square feet - tall and skinny

 

all decos wireless to each other (lan not option)

 

BE67 main connecting to other satellite on same floor and the others connect to that XE75 (despite being much closer in distance to the BE67)

 

The XE75 (A) on the mains floor (2nd floor) is hardwired to the Sonos Arc via Ethernet port 3.

 

XE75 (B) on floor 1 is plugged into one of the 2 playbar Ethernet ports 


XE75 (C) on floor 3 is plugged into the Playbases Ethernet port 

 

so B & C connect in the map to A which 

and b&C both are reporting an Ethernet backhaul (which also has slow speeds... because it's literally a Sonos speaker it's hooked to.) 

 

A is not showing a Ethernet backhaul 

 

So in total main to A w/ Arc Sonos LAN on 2nd floor

B (Floor 1) to A w/ Playbar LAN [shows Ethernet backhaul]
C (Floor 3) to A w/ Playbase LAN [shows Ethernet backhaul] 

 

Hopefully folks can help me get this sorted out! my assumption was that LANs would help SONOS stability / limit drop outs - but not seeing that pay off and also concerned it's harming Mesh performance due to reading as Ethernet backhaul.

 

Thank you and best regards,

Michael 
 

 

 

 

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Re:BE67 & XE75 Sonos speaker detected as ethernet backhaul (satellites connect to each other vs. main)
23 hours ago

  @Ms90skid 

 

Thanks for reaching out. I understand that you have a Deco Mesh network with all units connected wirelessly, but some of your Deco units (specifically XE75 satellites) are showing Ethernet backhaul with slow speeds, and you are concerned that this setup is not improving your Sonos stability or overall mesh performance as expected.

Here are some steps and key points to help you optimize your setup:

1. Check the Ethernet Connection:
• Go to the Deco APP > MORE > Advanced > IPTV/VLAN and verify if IPTV is enabled. The IPTV port cannot be used for Ethernet backhaul.
• Try connecting the satellite Deco to a different port on the Deco or switch, or use a different Ethernet cable to rule out cable or port issues.

2. Switch and Cabling Considerations:
• If you are using a switch between Deco units, try connecting the two Decos directly with an Ethernet cable. If this resolves the issue, the switch may be causing the problem.
• Some switches, especially certain D-Link models, are not compatible with Deco's Ethernet backhaul (IEEE 1905.1 protocol). Avoid using D-Link switches for Deco Ethernet backhaul.

3. Loop Detection Features:
• When a Deco unit switches from wireless to Ethernet, there may be a brief network loop (1-2 seconds). If your switch supports loop detection, it may block the port connected to the Deco. Try turning off the loop detection function on your switch, reboot the switch, and test again. You may also want to confirm with the switch manufacturer if loop detection is enabled by default or if there is a hardware issue.

4. Additional Notes:
• Improperly connected Ethernet cables can cause severe network issues, such as network loops and broadcast storms.
• For best performance, use CAT5E (or above) Ethernet cables between Deco units, and ensure any switches used also support gigabit speeds.

If after these steps you are still experiencing slow speeds or instability, please provide more details about your network layout and the exact connections between your Deco units and Sonos devices. This will help us give you more targeted advice.

For more information, you can also refer to our community guide: https://community.tp-link.com/en/home/forum/topic/98898

Let us know if you need further assistance!

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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