Wireguard server stopped working after upgrade

Wireguard server stopped working after upgrade

Wireguard server stopped working after upgrade
Wireguard server stopped working after upgrade
Yesterday
Model: Deco BE63  
Hardware Version:
Firmware Version:

Greetings,

 

I upgraded my previous Deco (I believe a Deco W4500) to a Deco BE63.  I had a fully-functional GL-iNet GL-MT2500 Brume 2 device with a Wireguard server.  I could connect without an issue.  Upgrading the system copied all settings verbatim.  However, now the client connects, but nothing is reachable internally or externally.  I had exactly this same problem on another system with a BE95, so I could only imagine it has something to do with newer Deco units.  I have searched Google and this forum for answers but have found none.

 

Any advice?

Thanks.

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Re:Wireguard server stopped working after upgrade
23 hours ago

  @CS041 

 

Thanks for reaching out. I understand that after upgrading your Deco Mesh system, your WireGuard VPN server (running on another device) can connect, but you cannot access internal or external resources through the VPN. You mentioned this issue also occurred with another recent Deco model, so it seems related to newer Deco units.

Here are some troubleshooting steps to help resolve VPN server connection issues with Deco Mesh:

1. Unable to connect to the VPN Server on Deco:
• To use the VPN Server (including OpenVPN/WireGuard/PPTP/L2TP) on Deco, a public IPv4 address is required. IPv6 VPN Server is not supported on Deco yet.
• Go to the Deco App > MORE > Internet Connection > IPv4, and check if your WAN IP address is public. If your ISP provides a private (non-public) WAN IP, VPN Server functionality will not work.
• If there is another router in front of your main Deco, you must set up port forwarding on that router to allow VPN traffic to reach your Deco.

2. Remotely connected to VPN Server on Deco but no Internet or internal access:
• If you have no Internet after connecting to the VPN, open the Deco App > MORE > VPN > VPN Server, tap on the VPN Server you created, and ensure that 'Client Access' is set to 'Internet and Home Network'. The 'Home Network Only' mode does not allow Internet access through the VPN.
• If you cannot access home network resources (such as servers or NAS devices), check the firewall settings on those devices. Since VPN clients are on a different subnet, you may need to adjust firewall rules to allow access.

If the issue persists, please contact TP-Link support and provide the following information:
• Your WAN IP address
• Screenshots of your VPN Server configuration
• Screenshots of your VPN Client configuration (on your phone or laptop)
• VPN connection logs (for example, OpenVPN logs) from your client device, if possible

This information will help us diagnose the issue more efficiently.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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