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BE63 constant freeze/pausing issues

BE63 constant freeze/pausing issues

BE63 constant freeze/pausing issues
BE63 constant freeze/pausing issues
Tuesday
Tags: #Wi-Fi 7
Model: Deco BE63  
Hardware Version: V3
Firmware Version: 1.0.3 Build 26031012 Rel. 11381

My BE63 connects to my primary BE63 and plays video on my bedroom TV. But it frequently pauses and spins the circular arrow, disrupting the viewing experience. This did not happen with my old Netgear Wi-Fi 5 system. What causes this and how can I correct it? 

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Re:BE63 constant freeze/pausing issues
Wednesday - last edited Wednesday

Hi  @BThis 

 

Welcome to the Community!

 

Buffering TV shows is understandably frustrating. If you can share a bit more about your setup, it may help community members provide more focused recommendations.

 

  • For example, how is your TV connecting to the Deco BE63? Is it connected via Ethernet (wired), or via Wi-Fi (and if so, which Wi-Fi band)?
     
  • Does the TV buffer only when trying to stream through a particular app, or does it affect all streaming on the TV?
     
  • Do you know if your TV is connected to the nearest Deco node? If not, I'd suggest using the Deco's Connection Preference feature to make sure your TV connects to the closest Deco node: Deco Connection Preference: Select Your Signal Source | TP-Link

 

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Tags

Wi-Fi 7