Issues with deco being spotty

Issues with deco being spotty

Issues with deco being spotty
Issues with deco being spotty
a week ago
Model: Deco X55  
Hardware Version:
Firmware Version:

We lost power last week for about 6 hours. Since then, my deco main has been spotty. Sometimes it will be green, then all a sudden it's solid red, then a few minutes later it's green again. Happens all day. I've rebooted it several times. I've checked all the cords. It's up to date on updates. I have 2 more connected to the main. 

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Re:Issues with deco being spotty
a week ago

  @Jamielyn0037 

Hi, 
You can refer to the instructions below to troubleshoot.
Fix Deco Disconnecting and Internet Instability Issues (Fix for Unstable Main Deco Network)
 

Please confirm the following information if the same phenomenon persists.
  1. What are the hardware and firmware versions of your Deco X55?
  2. Please describe your network diagram in detail. Are the two satellite Deco nodes connected to the main Deco via Wi-Fi or an Ethernet cable?
  3. How often does the main Deco drop connection? When it has a solid red light, please confirm whether you have internet from the front modem.
  4. List the troubleshooting you did.

 

Best Regards

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