RE500X "handshake failure"

RE500X "handshake failure"

RE500X "handshake failure"
RE500X "handshake failure"
2026-09-03 20:24:14 - last edited 2026-09-11 13:08:53
Model: RE500X  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20241224 Rel. 35085

Using a RE500X located inside a detached workshop to extend an Archer AX21 wifi from home location approx 75ft away. Limited the extender to 2.4GHz band as primary workshop device is a Carvera Air CNC machine that only works on 2.4GHz wifi (no ethernet connection). Good wifi signal at extender, -25dBm. Android tablet adjacent to CNC registers approx 80Mbps on speedtest.net. Home service is 500Mbps cable.

 

Using the tablet to operate the CNC via the Carvera Controller app works properly. The config.txt file on the internal SD card loads, am able to access preloaded test/demo files from the SD card and operate the CNC. However, when I disconnect the tablet (the CNC machine only allows a single active controller) and attempt to access the CNC using the controller app on my home computer, it connects to the CNC but cancelled the config file from the SD card. Therefore not able to operate the CNC. 

 

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Update: relocated tablet to home computer area, connected to RE500X wifi, connected to Carvera with controller software and all worked properly. Attempted to do same with home computer, disabled ethernet adapter and connected to RE500X wifi, but received same download cancelled msg. Suggests there is an issue between home computer and RE500X? Perhaps windows firewall or ESET? Can anyone help me with this? 

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Re:RE500X "handshake failure"-Solution
2026-09-09 17:04:13 - last edited 2026-09-11 13:08:53

  @Joseph-TP 

Appreciate response. I contacted Makera. They were helpful, stated the config download cancelled action was not abnormal for the Carvera Controller software. If the software recognizes the proper config file on the CNC, it will reject a config download/update. The software, however, would still not communicate with the CNC. They indicated the Carvera Controller software can have issues with Windows, though interestingly only certain versions. After troubleshooting a bit, they recommended I download their newer software Makera Studio which contains an updated version of Carvera Controller. Studio on my Windows PC was able to successfully interact with the CNC machine over the RE500X extender network. All is well.

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Re:RE500X "handshake failure"
2026-09-09 07:25:07

Hello @70runner ,

Welcome to our community.


Based on what you've described, the TP-Link extender and network setup appear to be functioning correctly. The behavior you're seeing: the config file being canceled when switching controllers seems to be specific to how the Carvera Air CNC machine and the Carvera Controller app handle single-controller sessions and device switching, rather than a network or extender problem.

 

For this issue, we recommend contacting Makera (the manufacturer of the Carvera Air) or checking the Carvera community/support forums, as they're best equipped to advise on how the device handles controller handoffs and config file behavior across different devices on the same network.

Welcome to our Community! Latest Pre-Release firmware: ▷Archer BE550 V2 Enhances EasyMesh Support with Guest/IoT/MLO Extension ▷Archer BE550 V1 Supports Guest/IoT Network Extension ▷Archer GE550/GE650 V2 Introduces AI QoS, VPN Enhancements More posts, please see: ▷Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here! Contact via Messages or @Joesph-TP in your new post for urgent problems (not online 24/7). Click Recommended Solution if the post/answer helps.
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Re:RE500X "handshake failure"-Solution
2026-09-09 17:04:13 - last edited 2026-09-11 13:08:53

  @Joseph-TP 

Appreciate response. I contacted Makera. They were helpful, stated the config download cancelled action was not abnormal for the Carvera Controller software. If the software recognizes the proper config file on the CNC, it will reject a config download/update. The software, however, would still not communicate with the CNC. They indicated the Carvera Controller software can have issues with Windows, though interestingly only certain versions. After troubleshooting a bit, they recommended I download their newer software Makera Studio which contains an updated version of Carvera Controller. Studio on my Windows PC was able to successfully interact with the CNC machine over the RE500X extender network. All is well.

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Re:RE500X "handshake failure"
2026-09-11 02:56:48

Hi  @70runner ,

Wonderful news! Glad it’s resolved.yes

Welcome to our Community! Latest Pre-Release firmware: ▷Archer BE550 V2 Enhances EasyMesh Support with Guest/IoT/MLO Extension ▷Archer BE550 V1 Supports Guest/IoT Network Extension ▷Archer GE550/GE650 V2 Introduces AI QoS, VPN Enhancements More posts, please see: ▷Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here! Contact via Messages or @Joesph-TP in your new post for urgent problems (not online 24/7). Click Recommended Solution if the post/answer helps.
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