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Tapo Smart Cameras

Welcome to the official forum module for Tapo Smart Cameras! Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras

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I can view my camera Live and I can get notifications of an event. However when I go to review my recording it says No Recordinds i can see a small preview of the event but I can't view the actual
By Kcoult · Latest post 2026-09-14 01:58:56 by Hilbert-TP
0Helpful
148Views
3Replies
If you have more then one person on your account can you get notification when someone unplugs or turns on priv
Notifications
By Motherboard · Latest post 2026-09-08 18:50:38 by Riley_S
0Helpful
174Views
2Replies
I have a Tapo C460 mounted on our business sign aimed at the main drive. It detects every vehicle leaving without issue but only detects 1 in 4-5 entering. I thought maybe it had something to do with
By Mlappin · Latest post 2026-09-07 10:08:00 by Wayne-TP
0Helpful
122Views
1Replies
I live in a rural area in north-central Minnesota (@ 30 miles north of Brainerd). Until this spring, Amazon orders have been delivered by the local USPS, and my Tapo cameras always "saw" those arrival
By AndrewinMN · Latest post 2026-09-07 06:53:32 by Hilbert-TP
0Helpful
99Views
1Replies
Hello, Regarding my solar C660 cams... When reviewing an event(s), which is out if the detection range, the recorded footage speeds through at a very high rate. Is there a way to turn this "speeding t
By ToddA1 · Latest post 2026-09-04 02:05:58 by Hilbert-TP
0Helpful
139Views
3Replies
Im receiving the error "reached device limit for playback" while trying to view a recording on the sd card. Live video works fine. I can find no documentation on this limit, what is it? There's plenty
By Saber12345 · Latest post 2026-09-03 03:45:59 by Hilbert-TP
1Helpful
123Views
1Replies
One of my cameras installed in the past three weeks has a battery level of 84% with zero evidence of solar charging. I'm in Arizona where the temps get very hot and I'm aware of the 113F degree limits
By K-PHX9409 · Latest post 2026-09-03 01:34:22 by Hilbert-TP
0Helpful
222Views
5Replies
I have the Tapo video doorbell camera model TD21 and I will not pair what can be the issue before I return this pr
By MrFred83 · Latest post 2026-08-28 09:57:48 by Wayne-TP
1Helpful
166Views
1Replies
I am having problems connecting my TAPO C2120 to the internet. It was working until the router was rebooted. Now it will not connect to the internet. I have restarted the router and power cycled the C
By DonR1942 · Latest post 2026-08-28 09:54:24 by Wayne-TP
0Helpful
125Views
1Replies
I purchased the Tapo C460 camera which is advertised as a home security device. It works well for me as the administrative owner however it is unusable for members of my family who I have assigned as
Feature RequestDevice Sharing
By MitchBa · Latest post 2026-08-26 17:02:39 by MitchBa
2Helpful
206Views
4Replies
I love my Tapo cameras, but my C346d cameras all think my cats and goats are people. They view them from different angles (overhead, profile and direct), and I get person alerts even when 4 legs are c
Motion Detection / Activity ZonesNotifications
By IronBeagle · Latest post 2026-08-26 11:48:24 by Wayne-TP
1Helpful
176Views
3Replies
Got it up and running on initial pairing, connected to dual-band wifi (2.4 & 5 ghz), and showed up in the app. It performed a firmware update as part of the installation, and after the firmware update
By ClaytonW · Latest post 2026-08-25 16:54:41 by ClaytonW
1Helpful
136Views
2Replies