Tapo Smart Cameras
Welcome to the official forum module for Tapo Smart Cameras!
Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are
We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras
Notifications of personal detection are stated twice in a row on both my C425 and my C120, Hardware Version 1.0, Firmware 1.4.3. The Hardware Version for the C425 is 1.20 which is not listed above as
NotificationsMotion Detection / Activity ZonesAmazon AlexaRepeated Notification
By
Mary-mare
· Latest post 2026-03-10 10:10:55
by Solla-topee
0Helpful
449Views
When I set a privacy zone on a PTZ camera, the black box moves when the camera moves, it should stay positioned over the area or object I don't want the camera to see.
Motion Detection / Activity ZonesFeature Request
By
Elliott2525
· Latest post 2026-03-10 05:41:56
by Solla-topee
0Helpful
564Views
Does the C402 KIT have on-device AI person detection or does it use the cloud? I ask because it takes about 5 seconds for the Person Detection to occur (from when I see the green LED light up and my a
Motion Detection / Activity Zones
0Helpful
401Views
Hi everyone, I’m having an issue with my new Tapo C425 and hoping someone here can point me in the right direction. Right out of the box, the camera detected everything—almost too much. To narrow it d
Motion Detection / Activity Zones
By
Trail77
· Latest post 2026-03-04 05:39:53
by Solla-topee
0Helpful
378Views
I use my Tapo D225 doorbell in battery mode and see it detects events fine. I am using local storage on a microSD card. However the start of the recording usually is few seconds too late, I would like
Motion Detection / Activity ZonesVideo clip
By
SocalPilot
· Latest post 2026-03-03 06:38:25
by Solla-topee
0Helpful
632Views
One of my C660 cameras no longer tilts up or down, it seems stuck in the center position. Pan function works fine. Anybody know of a fix, or is this a warranty return?
Motion Detection / Activity Zones
By
DougS42
· Latest post 2026-02-27 01:31:56
by Solla-topee
0Helpful
359Views
My camera has suddenly stop rotating correctly. It now rotates way off to the right view and then to the left it doesn't go the full distance. Not sure if the camera is damaged from use. I haven't had
Motion Detection / Activity ZonesTapo Care
By
MarineMedic
· Latest post 2026-02-26 11:08:27
by Solla-topee
0Helpful
424Views
Since the masks applied to motion sensing actions are bascially just x,y coordinates, why can't we define them for each PTZ preset? Use Case: during the day, my PTZ camera monitors an area that people
Feature RequestMotion Detection / Activity Zones
0Helpful
290Views
I have 4 C660's. I noticed after about 10 events that every camera resets to about 20 degress to the right from the previous centering location. I have factory reset them, I have done pan and tilt cor
Motion Detection / Activity Zones
By
TimmyP
· Latest post 2026-01-29 08:31:17
by Solla-topee
0Helpful
739Views
Currently the Tapo cameras only trigger notifications to SmartThings for Motion Detection only No trigger is sent for Person or Pet detection Ability to get SmartThings trigger notifications for Perso
Motion Detection / Activity Zones
By
mJenkins
· Latest post 2026-01-28 06:50:41
by Solla-topee
0Helpful
407Views
I recently installed a c400 I received for review. I am having trouble getting it to accept or recognize motion events. I have person detection off as it is installed in a chicken coop, motion detecti
Motion Detection / Activity Zones
By
TekWarren
· Latest post 2026-01-27 07:38:58
by Solla-topee
1Helpful
1616Views
It would be great if the PTZ camera could continute tracking an object even after that object has left the range where the object type can be correctly identified. For example, a camera on the side of
Feature RequestMotion Detection / Activity Zones
0Helpful
599Views