HS105 plugs(3) used to work with Alexa, now all say "unresponsive"

HS105 plugs(3) used to work with Alexa, now all say "unresponsive"

Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-11-20 18:58:58

  @Ferocity02 See my reply above

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Re:Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-11-30 00:47:57

  @Carl 

1.  hs-103

2.  3.0

3.  1.0.4

4. I can control from the Kasa app

5. I can control remotely 

6.  Tree (tp link kasa plug) is unresponsive. 
 

I have disconnected and reconnected both the plugs and the Alexa. They just stopped working. I have two plugs both are unresponsive and the same on all other questions. 
kelli

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Re:Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-11-30 16:44:49

  @Carneishotta 

 

Because you can control the plugs remotely have you gone into the Alexa app and unlinked the Kasa Skill and re-added it?

Hi, Wi-Fi 7 | TP-Link Wi-Fi 7 Product Launch Event | November 14, 2022 @ 10:00AMPST Watch Live At: https://www.tp-link.com/us/wifi7/event/
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-12-01 13:15:45

  @Carl 

 

 

1.  Device Model

     HS200

2.  Model Version

      HW version 5.0

3.  Firmware Version

      1.0.6

4.  Can you control the device locally (same network) from the Kasa app

       YES

5.  Can you control the device remotely (LTE or different network) from the Kasa App

      NO

6.  Any error message you receive from Alexa

      Server unresponsive

 

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Re:Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-12-01 13:18:27
I tried - didn’t work for me.
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-12-02 00:41:23

  @RobertBonczyk 

 

If you are not able to control the device remotely through the app I would look at your router's DNS servers and change them to a public DNS such as Google's or OpenDNS's.  Once the remote through the Kasa app is working remote through Alexa should work.  

Hi, Wi-Fi 7 | TP-Link Wi-Fi 7 Product Launch Event | November 14, 2022 @ 10:00AMPST Watch Live At: https://www.tp-link.com/us/wifi7/event/
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-12-07 00:04:52

I had this same issue and opened a support case with tp-link. After a few back and forths, I found my issue. When I enabled the skill in the Alexa app, I used a different account than the one that the devices were attached to in the Kasa app. Once I logged in with the correct account, all my devices were fine in the Alexa app.

 

Check this, if you haven't already.

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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2022-12-12 02:10:27

  @RJS224 

Thanks!

I had given up for months now and your solution helped me.

My issue was corrected by simply logging in to alexa.amazon.com via a web interface, disabling my Plug, then re-enabling it, et Voila!

Thanks for getting me there.

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