HS105 plugs(3) used to work with Alexa, now all say "unresponsive"

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HS105 plugs(3) used to work with Alexa, now all say "unresponsive"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-08-09 19:30:37

@Carl I have tplink mini, switches and wall plugs 11 in total. They all respond to the Kasa ap. They have for years worked with Alexa. I have tried the latest firmware reboots etc. I have deleted one and reinstalled, same problem. Any idead would be greatly appreciated.

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#84
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-08-09 22:41:36

@charliechop 

 

Have you gone into the Alexa App and removed the Kasa Smart skill and then re-add it?

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#85
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-08-14 01:09:40

@RJS224 Omgosh, it works. Thank you so much! 
 

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#86
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-08-25 22:14:16

@RJS224 -thank you, thank you, thank you, thank you---that was my exact issue.  Please TP people fix this!!!!

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#87
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-08-27 07:50:06
Thank you so much, would have never figured this problem out without your help. I was stumped just like you and tried many of the steps you did over and over with no luck. Much appreciated!!!! Todd
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#88
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-09-09 00:18:49

@

1.  Device Model

 

All 3 of mine HS105

 

2.  Model Version

 

Not sure where to find if it differs from #1, thanks for any tips

 

3.  Firmware Version

 

All 3 1.5.1

 

4.  Can you control the device locally (same network) from the Kasa app

 

Yes

 

5.  Can you control the device remotely (LTE or different network) from the Kasa App

 

 

Yes

 

6.  Any error message you receive from Alexa

 

The Alexa App says "Skill is unresponsive". The Echo says "Sorry something's wrong." Then proceeds to mention disabling and re-enabling from the app, but does not help.

Carl 

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#89
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-09-09 00:39:01

@Kmrice2803 

 

Have you tied to remove the Kasa Skill from the Alexa app and re-add it?

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#90
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-09-13 17:59:21

@Carl I have many HS-105 and HS-103 mini-plugs that have been driving me crazy for a couple of months now. They will constantly take turns with "Device unresponsive" and "Local Only"(Alexa), "Device Unreachable"(Kasa) errors notifications. Sometimes if I keep trying to get them to respond through the app by trying to power them on and off they do. I don't whether that is coincidental or not. No rhyme or reason to this. I have uninstalled and re-installed the app, updated firmware and nothing seems to help. Now either the Kasa app just keeps crashing or is very slow to respond. What the hell is going on? This used to be very reliable. I'm completely frustrated with this product right now.

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#91
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-09-15 20:54:54
Worked great
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#92
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Re:HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
2021-09-20 13:13:24

@gd26 I am having the same problem for about a month now as well. I cannot connect to my devices remotely only locally but even locally, it has some delay in the response timing of turning off or on the devices.

 

please Kasa help us out!!!

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#93
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