Kasa EP10

Kasa EP10
Kasa EP10
2022-06-06 13:41:04
Model: EP10
Hardware Version: V1
Firmware Version: Only one available

I bought this mini smart plug and it appears to be a POS.  I had a very difficult time getting it to find my wifi network during the initial setup.  I reset it to factory because I could not get it to use the ON/OFF schedule.  I am back to square one watching the app grind trying to find my wifi network.  Am I missing something?  Close to throwing this away.  I have Samsung smart plugs that work great, just trying a different one.  Mistake so far.

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Re:Kasa EP10
2022-06-07 16:36:53 - last edited 2022-06-07 16:38:10

  @MarkMac,

Im sorry to hear about your experience with the EP10, I hope that we can fix this and get it working. The most common issue faced during setup for smart devices is found when connecting devices to networks. One thing that will cause an issue is if your WiFi network uses 5Ghz and 2.4 GHz bands that use the same SSID. The other issue that plagues setup processes, is your phone choosing to connect to the home network over the plugs configuration network when it detects that there is no internet. I have even had my phone start using my data instead of trying to communicate with the device locally.

 

Otherwise, I would take a look at this FAQ and see if there are any solutions that could help: What Should I Do If I Fail To Configure a Kasa Device?

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