HS100 problems with Alexa
I bought a pair of these several years ago. Despite the occasional failure to maintain a network connection, I have one that I've used as "Bedroom lamp" that has worked flawlessly.
Just recenly I installed the other, and named it "Office Lamp". It's in my office, within 12 feet of my WiFi router. It was working fine with Alexa for a few days, and then I got a question from Alexa asking if the smart plug controlled a light. I told it yes. Ever since then, I CANNOT control the lamp by voice via any of my echo devices. I say "Alexa, turn on office lamp", and it responds "Office lamp doesn't support that". Of course it supports that. That's the entire point of a smart plug.
I CAN control the plug with both the KASA app and Alexa app on my smart phone. The bedroom lamp plug still works perfectiy. Both are the latest firmware.
I've tried - unplugging the smart plug, echo, and my router for several minutes. Removing the plug from both Kasa and Alexa and then reinstalling. Doing a factory reset on the smart plug, uninstalling and reinstalling the plug on both Kasa and Alexa. NOTHING fixes the problem. Alexa customer service was no help.
Any ideas? I never should have told Alexa that the plug controlled a light. Somewhere that changed a setting and now Alexa refuses all voice commands.