HS103 plugs unresponsive in Alexa

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HS103 plugs unresponsive in Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
14 Reply
Re:HS103 plugs unresponsive in Alexa
2022-11-20 18:08:52 - last edited 2022-11-20 18:51:22

  @BruceGl Same here, doesn't work with Alexa or Google Home.  Mine is the EP10 Plug.   Finally got it to work again. Had to remove the device from the app. Clear it from Google and Alexa and then Hard Reset the plug and started from scratch

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#12
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Re:HS103 plugs unresponsive in Alexa-Solution
2022-11-21 02:58:55 - last edited 2022-11-21 02:58:58

 

Hello everyone,

 

Thank you very much for bringing this to our attention. This was fixed by the team. 

Please check the Alexa feedback on Nov 15, 2022 in below topic and try suggestions or provide additional feedback there,  thank you. 

 

[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th

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#13
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Re:HS103 plugs unresponsive in Alexa
2022-11-28 20:37:00

  @BruceGl 

Ok, I just spent several hours trying to reconnect my plugs (hs103 and hs107) to Kasa with no luck.  Now I find this.  All of my TP-Link plugs became unresponsive when I updated to the latest Kasa app.  Anyone with same experience?

 

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#14
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Re:HS103 plugs unresponsive in Alexa
2022-11-29 02:25:36

Hello  @Bonesdad 

Thank you for reaching out to the community, 

The problem you met seems of a different topic as this thread, can you please Start a New Thread and we'd be able to take a closer look at it. 

Please also confirm the app is up to date and let us know the model of your phone and OS, APP version in the new thread, thank you. 

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