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KS200 turns off by itself

KS200 turns off by itself

KS200 turns off by itself
KS200 turns off by itself
Sunday
Model: Kasa KS200  
Hardware Version: V1
Firmware Version: 1.0.8

I have had 3 KS200 switches for around 18 months. All are connected to lights. One of them started to turn off by itself while still showing turned on the kasa app. I have the most recent firmware according to the app. Anybody with similar experience?

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Re:KS200 turns off by itself
Tuesday

  @cnnctr 

Hi,
Have you tried checking the wire on this KS200? If possible, please try resetting and reconfiguring the switch: How to Reset a Kasa Smart Plug or Smart Switch

 

If the problem persists, contact our customer service team​​​​​​​ and provide the results of the troubleshooting steps above.

 

Best Regards,
 

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