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Formating the SD Card

Formating the SD Card

Formating the SD Card
Formating the SD Card
2 weeks ago
Model: Tapo C660 KIT  
Hardware Version: V1
Firmware Version:

I took the old SD Card in my broken C660 and deleted all the folders and files.  When installed in the new C660 the camera says the SD Card isn't formated.  After a lot looking I found the option to format the card.  It now is just showing after several minutes 0% in the App.  The C660 does not show any light (red or green).  What am I doing wrong?

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Re:Formating the SD Card
2 weeks ago

  @Budcurtis 

Based on your description — you mentioned that the LED indicator on the new C660 doesn’t light up at all, right? But you also said you found the format option in the app, which means the C660 is online and connected to the app. So is the camera working normally in the app — can you view the live feed without any issues?


If it’s only the SD card formatting issue, please try following this troubleshooting guide:👉 How to Fix Tapo or Kasa Camera and Doorbell SD Card Not Formatting or Being Recognized

If the problem persists after trying the steps in the guide, please contact our support team for further assistance.

Please try the Device Sharing 2.0
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