5G/4G Wi-Fi Routers/MiFi
This Article Applies to: All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc. Issue Description/Background: Some customers reported that their Jio SIM card was working fine before,
OfficialHighlighted Thread
230Helpful
59936Views
This Article Applies to: Archer MR500(EU) V1, Archer MR550(EU) V1 Phenomenon Description: Some users have encountered internet dropouts with the Archer MR500 and MR550 routers after a certain period o
Network ConnectivityOfficial
14Helpful
11244Views
This Article Applies to: M7350 V3/V4/V5/V6.2/V7/V8 Phenomenon Description: M7350 MiFi device is stuck on the TP-Link logo during initialization after restarting Troubleshooting Suggestions: 1. Reset t
OfficialMobile Wi-Fi
0Helpful
590Views
A Comprehensive Guide to LTE Gateway Router External Antennas We understand that some of customers have inquiries regarding the external antennas on TP-Link LTE Gateway routers and may be interested i
Official
By
Sunshine
0Helpful
743Views
This Article Applies to: All LTE Gateway Routers and MiFi devices Issue Description/Phenomenon After inserting a working SIM card and set up the LTE Gateway Router or MiFi device, internet light is on
Official
By
Sunshine
4Helpful
1264Views
TroubleshootingSIM Card not Found?
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Customers may find that the SIM Card Status displays a 'NO SIM card detected' error (pictures as below) when they inserted the
OfficialHighlighted Thread
98Helpful
48073Views
TroubleshootingLTE keeps disconnecting
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Some customers might experience interruptions or disconnections with their 4G LTE routers, their phones or laptops can connect
OfficialHighlighted ThreadNetwork Connectivity
42Helpful
22316Views
This Article Applies to LTE Advanced Routers, including Archer MR600 and Archer MR500 Problem Description We have received reports from some of our customers regarding issues with carrier aggregation
Carrier AggregationOfficialHighlighted Thread
83Helpful
10027Views
SolutionInternet works fine via LTE Gateway Router but Tether App shows it offline when managed remotely
This Article Applies to: TP-Link LTE Gateway Routers that support cloud management via Tether App Issue Description/Phenomenon: 1. The LTE Gateway Router is connected to the internet and bound to your
Remote ManagementOfficial
4Helpful
2378Views