Slow speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow speeds
Slow speeds
2023-02-17 16:34:49 - last edited 2023-02-19 13:21:03

My new deco ap1200 says "strong signal" but it only is recording 1mbps downloads. A broadband app test shows the expected speed of 240mbps. Why is this? 

  1      
  1      
#1
Options
2 Accepted Solutions
Re:Slow speeds -Solution
2023-02-18 22:19:24 - last edited 2023-02-19 13:21:06

Hi. It’s a deco e4. It’s still showing as 1-2 mbps rather than 250. That said, the connection seems ok and I’m getting WiFi although not perfect. Here's a screenshot. 

File:
6A199605-7459-41ED-AB2E-0D8190C050D1.pngDownload
Recommended Solution
  0  
  0  
#3
Options
Re:Slow speeds -Solution
2023-02-18 23:58:22 - last edited 2023-02-19 13:21:03

  @Mcgratho 

 

Hey

 

This is quite a common thing with Deco and others have asked the same question you have, the numbers you are looking at are the current rates of download traffic through the Deco, not the WiFi connection speed.

 

These numbers will change as you stream netflix, download something etc, its really just a live sample of how much traffic is going through the Deco at that time.

 

As long as the speedtest is reading the correct speed for your line, then this is working OK.. but yes i agree its confusing and a rather useless metric to display!

 

 

Recommended Solution
  1  
  1  
#4
Options
4 Reply
Re:Slow speeds
2023-02-18 16:57:12

  @Mcgratho 

 

Can you give us some more information on this, what device you are using and how you are testing this for example.   Any screenshots you can provide would help!

 

  0  
  0  
#2
Options
Re:Slow speeds -Solution
2023-02-18 22:19:24 - last edited 2023-02-19 13:21:06

Hi. It’s a deco e4. It’s still showing as 1-2 mbps rather than 250. That said, the connection seems ok and I’m getting WiFi although not perfect. Here's a screenshot. 

File:
6A199605-7459-41ED-AB2E-0D8190C050D1.pngDownload
Recommended Solution
  0  
  0  
#3
Options
Re:Slow speeds -Solution
2023-02-18 23:58:22 - last edited 2023-02-19 13:21:03

  @Mcgratho 

 

Hey

 

This is quite a common thing with Deco and others have asked the same question you have, the numbers you are looking at are the current rates of download traffic through the Deco, not the WiFi connection speed.

 

These numbers will change as you stream netflix, download something etc, its really just a live sample of how much traffic is going through the Deco at that time.

 

As long as the speedtest is reading the correct speed for your line, then this is working OK.. but yes i agree its confusing and a rather useless metric to display!

 

 

Recommended Solution
  1  
  1  
#4
Options
Re:Slow speeds
2023-02-19 13:20:47

  @Philbert thanks Philbert.... much appreciated! 

  2  
  2  
#5
Options

Information

Helpful: 1

Views: 394

Replies: 4

Related Articles