Tapo Smart Cameras
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Cameras
TroubleshootingTapo Camera Shows Wrong Date and Time
This Article Applies to: All Tapo Cameras, such as Tapo C310/C200/C210/C100 etc. Issue Description/Phenomenon: Camera showing incorrect time on the Live View page or incorrect timestamp; Date and Time
OfficialHighlighted ThreadLive View
56Helpful
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This Article Applies to: All Tapo Cameras Description: The camera's LED turns blinking or solid red continuously in some scenarios(such as a power outage to the camera when updating the firmware) and
OfficialFirmwareBrickHighlighted Thread
29Helpful
9472Views
Welcome to Feature Request Board for Tapo products! In Summary of most Popular Feature Requests for Tapo, you can view what's trending feature that has been requested go to topic and comment/vote/thum
OfficialHighlighted ThreadFeature Request
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3463Views
Tapo C410 KIT is the battery camera model that supports connecting to Wi-Fi directly, works with a solar panel, and offers a solar-powered solution providing flexible installation options. The same as
Highlighted ThreadOfficialTapo A201
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Solla-topee
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Note: currently, some battery-powered cameras, such as Tapo C420, C400, and D230, do not support being viewed via the RTSP/ONVIF stream. 1. If the camera has subscribed to the Tapo Care service and in
ONVIF/RTSPHighlighted ThreadOfficial
1Helpful
3561Views
TroubleshootingTapo C420/C400 shows offline and the battery level shows 0 on the Tapo app after configuration
This Article Applies to: Tapo C420 V1 Tapo C400 V1 Phenomenon Description: After inserting the battery in the camera, you can finish the camera's configuration process, but the camera shows offline an
OfficialHighlighted Thread
3Helpful
1281Views
TroubleshootingWhat Can I Do if My Pan & Tilt Camera Rotates Automatically?
Introduction If you're experiencing unintended auto-rotation of your Pan & Tilt camera, this can be a concerning issue. In this troubleshooting guide, we'll explore the potential reasons behind the ca
Highlighted ThreadOfficialPatrol ModeAuto Rotate
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Solla-topee
Solla-topee0Helpful
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Some Tapo cameras are equipped with a highly sensitive starlight sensor. This sensor enables the cameras to capture higher-quality images even in low-light conditions, and we call it Starlight Vision.
Highlighted ThreadOfficialStarlight Vision
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Solla-topee
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This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears on the Tapo app when adding the above
InstallationOfficialHighlighted Thread
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SolutionWhat to do if the Tapo camera's Live View page shows "Tap to Refresh" after the firmware update?
Update on Jan 23, 2024. This phenomenon is solved on the Tapo app version v3.1.514 and the newer one, and it's recommended to solve the issue by updating the Tapo app from Google Play if your Tapo app
Highlighted ThreadOfficialFirmwareLive View
0Helpful
1022Views