Device Connectivity

When using TP-Link smart devices, you may encounter device connectivity phenomena, such as devices frequently showing as offline on the app or being unresponsive to control. Join the discussion to find the optimal user experience.
Device Connectivity
Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To pr
Device ConnectivityOfficialHighlighted Thread
By Solla-topee · Latest post 2024-04-04 08:52:41
0Helpful
161Views
0Replies
Hello, I am unable to configure my Tapo C200 camera that I bought yesterday. I am able to connect to the wifi of the camera by using tapo app. But when I try to connect the camera to the WiFi, it show
InstallationDevice Connectivity
By Ivan87421 · Latest post 18 hours ago
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12Views
0Replies
Hi guys, We just installed a HS220 Dimmer in our living room but the Switch is at one end of the circuit like the picture below. I would like to know why when I turn the lights on, my house fan which
DimmerInstallationDevice Connectivity
By Cristian_LM · Latest post Yesterday
0Helpful
16Views
0Replies
Smart camera Tapo c320ws often getting disconnectes from wifi when power goes and comeback. If i reset it is working fine. Every time i need to reset the camera when power goes and come. Please check
Device Connectivity
By DineshVoodi · Latest post Friday
0Helpful
11Views
0Replies
Hi, My KL125s have been having intermittant problems. At first I noticed that they were going "unavailable" many times each day according to the Home Assistant Logbook. I started looking into it and n
Device Connectivity
By themoz · Latest post Friday by themoz
1Helpful
120Views
2Replies
05/17/2024 Update Production Firmware for KP303 2.0, HS210 3.0 and HS220 3.0 has been released. 04/03/2024 Update: Production Firmware 1.0.13 Build 240117 Rel.162355 for HS103 5.0 has been released. T
Device ConnectivityOfficialHighlighted Thread
By Wayne-TP · Latest post Friday by themoz
8Helpful
1554Views
12Replies
Hi I've had my bulbs for 2 years or more and a electrictrian came in for my shower and now the bulbs won't connect to WiFi
Device Connectivity
By Siren666 · Latest post Thursday
0Helpful
7Views
0Replies
I just recently bought the doorbell and was wondering how to improve the connectivity/ network strength. Basically I am experiencing the following issues:- 1) Occasional lag when viewing the Live View
RecordingDevice ConnectivityMicroSD cardLive View
By Clarinat · Latest post Tuesday by Andyh22
0Helpful
62Views
2Replies
I have a big problem with Tapo C200... the camera works for the first few minutes then it goes offline and I'm forced to restart by always unplugging it. I noticed the solid green LED and sometimes th
OFFLINEDevice Connectivity
By Eletap · Latest post Tuesday by Solla-topee
0Helpful
307Views
4Replies
Does it matter how the antenna are positioned? for instance does it make any difference if they are both in the same direction or different directions, or pointed at the router? Thanks
Device Connectivitywifi
By mandraeke · Latest post Monday by Solla-topee
0Helpful
59Views
2Replies
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