Deco M5 no internet

Deco M5 no internet

Deco M5 no internet
Deco M5 no internet
2 weeks ago

I have had a deco m5 network setup for a few years and have not had any issues, however the last couple of days we have lost internet connectivity with all 3 nodes. 
 

I have rebooted the network 3 times and that has not fixed the connectivity. The app shows all three are connected and the nodes have green LEDs, so I'm unsure what the issue might be. 
 

Would appreciate any troubleshooting help. 

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Re:Deco M5 no internet
2 weeks ago

  @Ak17 

Hi, Have you tried to restart the ISP modem, and unplug/plug back the Internet cable between the modem and the main Deco M5?

Wait for your reply and best regards.

 

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