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Can't reset my tp-link re200 exender

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Can't reset my tp-link re200 exender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't reset my tp-link re200 exender
Can't reset my tp-link re200 exender
2020-09-07 09:45:52 - last edited 2020-09-14 06:13:48
Model: RE200  
Hardware Version:
Firmware Version:

My RE200 extender stopped working after a powercut and I am trying to reset it. I have plugged it into an extension lead and only the power light is on, the SSIDs does not appear on the wifi connections list on my laptop or phone. I have tried pressing the reset button underneath but nothing changes. Is there anything else I can try or will it need replacing?

Thanks for any help.

 

Victoria

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1 Accepted Solution
Re:Can't reset my tp-link re200 exender-Solution
2020-09-11 07:14:04 - last edited 2020-09-14 06:13:48

@VJBurton 

Good day.

Thank you very much for your time and patience.

May I know where are you located and how long have you had the range extender?

If reset did not make any difference, I am afraid that you might need to contact the shop retail and ask for a warranty service.

Thank you very much.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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3 Reply
Re:Can't reset my tp-link re200 exender-Solution
2020-09-11 07:14:04 - last edited 2020-09-14 06:13:48

@VJBurton 

Good day.

Thank you very much for your time and patience.

May I know where are you located and how long have you had the range extender?

If reset did not make any difference, I am afraid that you might need to contact the shop retail and ask for a warranty service.

Thank you very much.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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Re:Can't reset my tp-link re200 exender
2020-09-11 11:38:51

@Solla-topee thanks for your reply. I am based in the UK, it was purchased 20 Aug 2018 so possibly out of warranty?

 

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Re:Can't reset my tp-link re200 exender
2020-09-14 06:13:27

@VJBurton 

Good day.

Not yet.

For RE200, we provider 3 three years warranty if customer still kept the original receipt.

https://www.tp-link.com/uk/support/replacement-warranty/

if you still kept the receipt, later the related support would get in touch with you and please check your email box.

Thank you very much.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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