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No More recodings since Cloud subscription

No More recodings since Cloud subscription

No More recodings since Cloud subscription
No More recodings since Cloud subscription
2 weeks ago
Tags: #Tapo Care #Recording
Model: Tapo C520WS  
Hardware Version: V20
Firmware Version: 1.2.7

My cloud trial ended, and I subscribed to the tapo cloud

 

since then my cam is no longer storing videos

 

The live view is working fine. But nothing is stored

 

Before the subscription, the videos were stored just fine.

 

Detection is enabled

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Re:No More recodings since Cloud subscription
a week ago

  @lkjbdhasf 

Hi,
You can refer to the below instructions to troubleshoot if you have no video clips stored on the cloud server after subscribing to the Tapo Care service.
Troubleshooting for cloud video recordings of Tapo Camera
 

If the problem remains, please help confirm the test results of the above steps.

 

Best Regards

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Helpful: 0

Views: 63

Replies: 1

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Tapo Care Recording
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