Need to change email for my account / log in

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Need to change email for my account / log in

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Need to change email for my account / log in
Need to change email for my account / log in
2024-04-09 04:39:44 - last edited 2024-04-19 09:17:13
Model: Deco X90   Tapo C310  
Hardware Version:
Firmware Version:

Needing to change the log in for my app. Surely this is possible? 

 

All I have read in the forums is start a new account & set up 'the device' again. 

We have 60+ devices! 

We just need to change the actual login - does anyone know how to do this? 

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Re:Need to change email for my account / log in -Solution
2024-04-10 06:04:39 - last edited 2024-04-19 09:17:13

  @PLOTH 

Hi,
Currently, the Tapo app doesn't support changing the email account directly, and you can change the email account refer to the following steps, but it will be a little complex.
1. Register a TP-Link account with your new email address.
2. Log out of the current account by navigating to APP > Me > View Account > Tap Log Out.
3. log in to the Tapo app with the new account.
4. Reset all the smart devices referring to your manual and set them up again following the instructions on the app.
Best Regards

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Re:Need to change email for my account / log in -Solution
2024-04-10 06:04:39 - last edited 2024-04-19 09:17:13

  @PLOTH 

Hi,
Currently, the Tapo app doesn't support changing the email account directly, and you can change the email account refer to the following steps, but it will be a little complex.
1. Register a TP-Link account with your new email address.
2. Log out of the current account by navigating to APP > Me > View Account > Tap Log Out.
3. log in to the Tapo app with the new account.
4. Reset all the smart devices referring to your manual and set them up again following the instructions on the app.
Best Regards

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#2
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