Problem after deco update V1_1.0.18 Build 20240409

Problem after deco update V1_1.0.18 Build 20240409

Problem after deco update V1_1.0.18 Build 20240409
Problem after deco update V1_1.0.18 Build 20240409
3 weeks ago - last edited 2 weeks ago
Model: Deco BE85  
Hardware Version: V1
Firmware Version: V1_1.0.18 Build 20240409

Welcome After the update V1_1.0.18 Build 20240409, I face the problem of the network being disconnected from Google Chromecast and returning it without my intervention. The other note is that when measuring the speed using the Deco application, the upload speed is less than 30 , but there is no problem with the download speed, and when measuring the speed using the Speed ​​Test application, it gives me the full speed for downloading and uploading. 

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#1
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1 Accepted Solution
Re:Problem after deco update V1_1.0.18 Build 20240409-Solution
3 weeks ago - last edited 2 weeks ago

  @om1amri 

Hi, welcome to the community.

May I know who is your internet service provider?

 

It is also suggested to turn off "Mesh Technology" for the Chromecast to see whether it helped:

Then please try to set connection preference for the Chromecast, for example 5GHz to the main Deco BE85

Thank you very much and best regards.

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#2
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3 Reply
Re:Problem after deco update V1_1.0.18 Build 20240409-Solution
3 weeks ago - last edited 2 weeks ago

  @om1amri 

Hi, welcome to the community.

May I know who is your internet service provider?

 

It is also suggested to turn off "Mesh Technology" for the Chromecast to see whether it helped:

Then please try to set connection preference for the Chromecast, for example 5GHz to the main Deco BE85

Thank you very much and best regards.

Recommended Solution
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#2
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Re:Problem after deco update V1_1.0.18 Build 20240409
3 weeks ago
Thank you for your response, the service provider is Saudi Telecom Company. I will try the solutions you provided, but I will respond to you as soon as I confirm that the problem is solved. The note regarding the difference in upload speed measurement between the Deco application and the Speed ​​Test application was not mentioned.
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#3
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Re:Problem after deco update V1_1.0.18 Build 20240409
2 weeks ago
I tried the solution you provided and did not face the interruption problem
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#4
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