@Marquez23 Hi, have you tried to unplug other satellite Deco units and leave only main Deco and Deco M3W to see whether you could finish the firmware upgrade on the Deco APP? It is also suggested to...

@HugoVDB Hi, welcome to the community, It seems like Argentina has adopted WiFi 6E: https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e Thank you very much. Best regards.

@Sergio12345 Hi, welcome to the community. It is suggested to refer to the following suggestions: Fix unstable connection when connected to the Deco network(case 3) And what are the model numbers of...

@Selene11 Hi, welcome to the community. Is it always the same unit that had this issue? Actually, you could hold the reset pinhole at the bottom for 1s to factory reset it. It is suggested to reset...

@Y4tz Hi, May I know how long have you had RE20 and did this disconnection start recently? Would the 2.4Ghz and 5Ghz LED lights turn off during the disconnection? It is also suggested to refer to the...

@CrizD11 Hi, The maximum distance between Decos would vary from different situations and 7-8 meters is recommended in order to maintain a stable and fast connection. So 16m might be out of range for...