TL-SG1005D will not connect devices to router / modem

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TL-SG1005D will not connect devices to router / modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-SG1005D will not connect devices to router / modem
TL-SG1005D will not connect devices to router / modem
2018-04-03 21:33:44
Model :

Hardware Version :

Firmware Version :

ISP :

I have a sky Q router with two ethernet ports, and have bought the above mentioned switch in order to increase this number to five, however nothing on the secondary side of the switch will connect to the internet.

I have tried different combinations of cables directly from the router to the device, and with different ones as the link cable and they seem to work in their own right, just not when the switch is in use.

The devices are: Philips hue smart light bridge, Apple TV, PC, and a PlayStation 4.

Does anyone know how I can go about troubleshooting this?
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Re:TL-SG1005D will not connect devices to router / modem
2018-04-14 14:21:10
Hi, guys, TL-SG1005D is plug and play. I think you can connect your PC to your router directly, check whether the devices can work normally, then connect the switch to check whether still has the problem.
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