I recently pulled offline about 15 of the TL-SG108PE "Easy Smart Switches" due to problems with VOIP audio drops and even some regular LAN Traffic.
Users were complaining about the audio drops - as those were immediatly apparent to them.
We purchased these to aid in multi-person offices (where normally there would be just one person. But as usual I get asked..."we want to put two people in this office" (or more). These were bought to power up two to three phones, a couple of computers, and of course be connected to the wall jack and finally to a server room switch.
Phones are Shoretel 480G with 802.3af POE.
We tried a few things to troubleshoot...checked firmware...moved swithes around...prioritized VOIP on phone ports...etc. No luck...still audio drops. We have a variety of these...from v1.0 to 2.0. The problems were experienced on all "versions". Pings would also occasionally fail to phones hanging on the switch.
All problems resolved with switches removed - so it's definitely an issue with these.
Has anyone else had persistent VOIP issues with these switches? I REALLY like them in the above setting...perfect size for this application. However, now they are just a stack of metal in my office.