Web UI page not fully loading

Web UI page not fully loading
Web UI page not fully loading
2021-11-08 05:48:18 - last edited 2021-11-09 00:49:16
Model: CPE510
Hardware Version: V3
Firmware Version: Not known

Good morning
I installed this CPE510 a Few months ago. While expanding the network now, I needed to log in to the Pharos management UI page to modify some setting. I realized it won't completely load. The page title would change to Pharos but would not completely load to the login interface. It could continue loading for several minutes. I tried to reset it, nothing changed. I had used five major browsers. Turned off firewall, no anti-virus, etc nothing changed. Please help

 

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5 Reply
Re:Web UI page not fully loading
2021-11-09 09:02:55

@Victorola 

 

What about using the Firefox's Private window?

Or Google's Incognito window?

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Re:Web UI page not fully loading
2021-11-09 09:31:29

@Virgo thanks. I tried it too. Same result.

 

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Re:Web UI page not fully loading
2021-11-10 06:05:09

@Victorola 

 

I‘m a little bit comfused can you ping through the CPE's IP address on this PC?

Maybe you can try a different PC.

And actually I had a similar situation before(a little bit difference lol) where I couldn't get into the interface, the TP suport suggested I do the FW recovery, you can think about it.

https://www.tp-link.com/en/support/faq/2954/

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Re:Web UI page not fully loading
2021-11-10 06:20:59

@Virgo 

I'm sorry I didn't state that. I pinged the address and it succeeded. 

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Re:Web UI page not fully loading
2021-11-10 12:36:33
Thanks for your time. I eventually to the device dectected on Pharos control center. it however labeled it as 'Unmanaged". I also tried flasing the firimware as sugested in the link you shared. It started but didnt complet. Im still hopefuly it will work someday. Thanls again
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