disconnection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

disconnection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
disconnection
disconnection
2022-01-19 12:57:01
Model: CPE710  
Hardware Version: V2
Firmware Version: 2.2..1

i have established connection to 2 cpe710, the link is ok. 

 

noise strength -92

snr is 50

 

but by the time i use the internet to browse on the client cpe

 it will disconnect. both will disconnect. and then link again after.

 

but if on atandby mode, no disconnection. the linked can go by days

 

access point to isp modem is 75meters thats where the is clear view for the client cpe.

 

distance from access point to client. arounf 400 meters.

  0      
  0      
#1
Options
4 Reply
Re:disconnection
2022-01-20 11:37:02

@bakunaua23 

 

Actually how does the internet recover, automatically or need to reboot the device?

You can check if your PC can get a valid IP when this issue happens.

And do the ping test when they disconnect, from client CPE, connect a PC to the CPE directly, it means simplify the topology.

Use the PC to ping client CPE's IP, and check if it can ping through.

Next to ping the ap CPE, and the same, and ping the router, you can note which one can not be ping through and the issue happens which one.

 

 

 

Just striving to develop myself while helping others.
  0  
  0  
#2
Options
Re:disconnection
2022-01-20 15:01:55
yes it can ping .0.254 for the ap .0.253 for the client. remove all devices connected to the modem except the cpe's so to find if there is conflict on the ip.. still the same. disconneting by the time my laptop open any website. on the client side. is there any factor. maybe my ethernet cable or the poE's because i have already change again. is a shortening in the electricity may cause it?
  0  
  0  
#3
Options
Re:disconnection
2022-01-21 03:25:51

@bakunaua23 

 

Wow, you reminded me that the CPE is using passive POE and I remember that the cable can only support up to 60m, from your description the AP CPE - modem router section has 75m of cable, maybe you should change to a shorter cable, at least not more than 60m.

Just striving to develop myself while helping others.
  0  
  0  
#4
Options
Re:disconnection
2022-02-05 19:09:10

@Virgo the 75meters is my clear view on the ap.

is increasing the power. say, change the poe adapter to tl-4824g, will it help?

 

or any alternative like poe extender

  0  
  0  
#5
Options

Information

Helpful: 0

Views: 544

Replies: 4

Related Articles