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Rackmount switch works for about 15 minutes then drops the network

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Rackmount switch works for about 15 minutes then drops the network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Rackmount switch works for about 15 minutes then drops the network
Rackmount switch works for about 15 minutes then drops the network
2022-04-20 08:01:41
Model: TL-SG1024D  
Hardware Version: V5
Firmware Version:

Hello,

I live in Bulgaria and have a rack mount TL-SG1024D that stops working and downs the network after about 15-20 minutes.

I've tested all the 24 ports by plugging a lan cable to port 1 connecting it to a TL-R600VPN and port 2:24 to my computer

while running ping 192.168.0.1 -t to the router. Although being 6 years old it was working quite nice one day ago with

no signs of failure. Just happened in  a snap.

 

Currently have the 8-port variant TL-SG1008 also that I am running for backup, and need my 24 port switch repaired.
Where can I go to do that. Thanks !

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Re:Rackmount switch works for about 15 minutes then drops the network
2022-04-22 05:02:26

  @dvd_video It's an unmanaged switch, nothing more we can do on it.

 

Tplink has an article ask you to do Iperf test. Before going to warranty, you can refer to these steps to confirm the switch issue:

https://www.tp-link.com/us/support/faq/738/

 

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#2
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Re:Rackmount switch works for about 15 minutes then drops the network
2022-05-06 01:03:32

  @dvd_video is it cooling properly on the rack? That looks pretty much as an overheat problem,

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