POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2
POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2
2022-05-31 05:47:04 - last edited 2022-06-07 10:13:53
Model: TL-SG3210XHP-M2  
Hardware Version: V1
Firmware Version: 1.0.6

The TL-SG3210XHP-M2 is currently running at 11W and has the max poe LED flashing.  The TL-SG3428XMP is currently running at 30W and its max poe LED is flashing.  This led is only suppose to flash if you are nearing the max power threshold.  I only have two poe devices connected to the TL-SG3210XHP-M2 (EAP660HD and OC200) so there is no way I am anywhere close to the max power for this switch.  On the TL-SG3428XMP I just have 8 cameras.

 

Can you please explain why the poe max LED would be flashing on these switches?

 

 

 

Thanks

  0      
  0      
#1
Options
1 Accepted Solution
Re:POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2-Solution
2022-06-07 03:00:25 - last edited 2022-06-07 10:13:53

  @Bcgrizzy issue resolved by support.  It turned out that it was the SYS LED that was flashing as it should be per the manual and the POE MAX led was not blinking after all.  Thanks to the great support and patience by the TP-Link support team.  I ended up taking a video of my switches and once support reviewed this video they identified my mistake in thinking it was the MAX POE that was flashing.

Recommended Solution
  2  
  2  
#5
Options
4 Reply
Re:POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2
2022-06-01 11:17:48 - last edited 2022-06-07 10:13:53

Dear @Bcgrizzy ,

 

Bcgrizzy wrote

The TL-SG3210XHP-M2 is currently running at 11W and has the max poe LED flashing.  The TL-SG3428XMP is currently running at 30W and its max poe LED is flashing.  This led is only suppose to flash if you are nearing the max power threshold.  I only have two poe devices connected to the TL-SG3210XHP-M2 (EAP660HD and OC200) so there is no way I am anywhere close to the max power for this switch.  On the TL-SG3428XMP I just have 8 cameras.

Can you please explain why the poe max LED would be flashing on these switches?

 

Thank you so much for taking the time to report the issue to our community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. 

 

The ticket ID is TKID220600892, please check your email box and ensure the support email is well received. Thanks!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#2
Options
Re:POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2
2022-06-02 01:00:17 - last edited 2022-06-07 10:13:53

  @Hank21 Thank you.

  0  
  0  
#3
Options
Re:POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2
2022-06-02 03:32:13 - last edited 2022-06-07 10:13:53

Dear @Bcgrizzy ,

 

Bcgrizzy wrote

  @Hank21 Thank you.

 

You're welcome.

Please feel free to reply to the support email for further follow-up. 

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#4
Options
Re:POE Max LED Flashing Green TL-SG3428XMP and TL-SG3210XHP-M2-Solution
2022-06-07 03:00:25 - last edited 2022-06-07 10:13:53

  @Bcgrizzy issue resolved by support.  It turned out that it was the SYS LED that was flashing as it should be per the manual and the POE MAX led was not blinking after all.  Thanks to the great support and patience by the TP-Link support team.  I ended up taking a video of my switches and once support reviewed this video they identified my mistake in thinking it was the MAX POE that was flashing.

Recommended Solution
  2  
  2  
#5
Options

Information

Helpful: 0

Views: 2083

Replies: 4

Related Articles