Pharos can't find my two CPE210

Pharos can't find my two CPE210

Pharos can't find my two CPE210
Pharos can't find my two CPE210
2022-08-02 12:08:00 - last edited 2022-08-11 12:58:03
Model: CPE210  
Hardware Version: V3
Firmware Version:

Hi - Anyone??

I have two CPE210 that was installed for many years ago and work perfectly. Now when I bought one more and is trying to configure it I realized I can't access the two old ones anymore. I have a new computer so I hade to reinstall the app Pharos but now the CPE don't show up in the list. I have also installed a Mesh9+ network since I installed the old CPE210. The two CPE is in the router IP-list and they is online and working. Im waiting to config the new CPE until this is solved.

Any idea what I can do to fix this? 

Randih

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3 Reply
Re:Pharos can't find my two CPE210
2022-08-03 09:19:19

  @Randih52 

 

Test with different web broswers.

Can the CPE standalone web interface be accessed?
You need to confirm the controller and CPE to be able to communicate with each other.

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Re:Pharos can't find my two CPE210
2022-08-03 10:38:26

  @Randih52 

I have tested with Edge and Chrome. Tested with two different computers. 
I can open and log into Pharos but when I select scan it doesn't find them even though they are on the same network.
Do they have to be connected via cable to the router? Because since I have a mesh network, they are only connected via wi-fi to the router (Mesh Primary)

As I wrote before, the two CPE210 work great so they have connection with Internet,

Tested on both Wi-FI networks. The CPE has its own Wi-Fi network and I've tried being logged in to it when I run Pharos but it doesn't find anything there either.

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#3
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Re:Pharos can't find my two CPE210
2022-09-21 20:15:04

  @Randih52  Probably too late now, but I had the same issue, and changing the 2.4 wifi channel made them visible

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