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Can't See Live View Image for VIGI Cameras

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Can't See Live View Image for VIGI Cameras

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Karsten12

2022-08-28 09:54:33 - last edited 2024-09-19 08:13:02

Posts: 9

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Registered: 2022-05-24

Can't See Live View Image for VIGI Cameras

2022-08-28 09:54:33 - last edited 2024-09-19 08:13:02

Model: VIGI C300HP

Hardware Version:

Firmware Version:

Hi,

I have my VIGI C300HP Cameras connected to my TP Link NVR and they are connected when I checked in the settings, however on the Home Screen/ Live View Page I can't see a video of the Cameras, they are just black but I know they are connected. I just can't see an image. This has only happened recently before they were working fine.

Appreciate your help

2 Reply

Somnus

LV5

2022-08-29 08:42:23 - last edited 2024-09-19 08:12:40

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Re:Can't See Live View Image for VIGI Cameras

2022-08-29 08:42:23 - last edited 2024-09-19 08:12:40

@Karsten12

Did you check the Channel settings on the main NVR page?

So if the channel did not bind to a camera, it will show black screen with a tp-link logo on it. Click on the channel and there will be a "plus/add" icon to let you choose which camera to bind.

However if your "blackscreen" is a whole black, means there could be some issue on the camera.

Karsten12

LV1

2022-08-29 08:53:34 - last edited 2024-09-19 08:12:40

Posts: 9

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Registered: 2022-05-24

Re:Can't See Live View Image for VIGI Cameras

2022-08-29 08:53:34 - last edited 2024-09-19 08:12:40

@Somnus
Hi,

The cameras have already been added on the main page, it just shows a Black Image, there is no "+" symbol. Not sure what the problem could be. I have already tried reinstalling the cameras but that didn't fix it.

Can't See Live View Image for VIGI Cameras

Can't See Live View Image for VIGI Cameras

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