WPA Authentication Timeout or Failure
I'm having issues with this EAP650 AP and IoT clients (2.4Ghz). After about a day or so these 2.4Ghz-only clients disconnect and the Omada logs are filled with "WPA Authentication Timeout or Failure". Any configuration change I make to the EAP650 results in all devices connecting again for about a day, then the cycle begins again. I have reset the device and added back to the controller but the issue keeps coming back. I also have an EAP610-Outdoor on the same controller and devices connected to it are always fine. Any ideas about this?
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It looks like in order to disable PMF on all my SSID's, I'd have to get rid of WPA3 on my main networks, which is annoying. I'll wait until the next time I have this issue, and then try out of desparation, but I'm hoping that TP-Link is working on a bug fix.
To clarify on my end, my impacted clients are not iOS-related. My impacted clients are IoT 2.4 ghz devices.
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@Silvaire These TP-Link guys don't seem to understand or care to understand the issue. If this was a PMF problem your IoT devices would never connect until turned off. I don't even know if TP-Link is trying to replicate this with an EAP650.
@Hank21 Have you guys tried replicating with an EAP650? Can you explain to us why IoT devices work ok initially on an EAP650 but then stop connecting after 24-48 hours? Why do other EAPs like the EAP613 and EAP610-Outdoor not have the same problem with the same settings?
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While it mostly impacts my iot devices (pi, esp32, shark vacuum etc) I also have guest network that is restricted to 2.4GHz and this is impacted as well.
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Hi @zerepsj,
Have you ever received the support email whose case ID is TKID230917242? We are looking forward to hearing from you again.
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Hi @Bromo，
Our senior engineer has received your feedback on the issue via email, they will continue to follow up with your case. If you have any additional information, please feel free to reply to the support email whose case ID is TKID240105012.
Many thanks for your cooperation and patience!
Thank you for your valued update on the case.
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@Hank21 Same problem here. I've just changed my home network with a Omada solution (OC200/ER605/ 2x EAP 223/ 1x EAP 225 / 2xEAP110).
So, no EAP650 but, after a few days, all my 2..4 Ghz IoT devices are offline. I have separate Wlans (2.4 and 5 Ghz and the IoT deviced connect to 2.4Ghz Wlan).
Made all suggested changes: disabled PMF, changed the WPA mode to WPA-PSK Auto / AES and WPA2-PSK Auto /AES ... No result!
All devices (router, controller, AP's) have the latest firmware.
Any other suggestion?
Thanks
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