FR365 - Unable to turn on OFDMA

FR365 - Unable to turn on OFDMA

FR365 - Unable to turn on OFDMA
FR365 - Unable to turn on OFDMA
2024-08-25 01:29:49 - last edited 2024-09-14 09:57:17
Model: FR365  
Hardware Version: V1
Firmware Version: 1.0.4

Under device -> FR365 -> Config -> Advanced I'm unable to turn on OFDMA for both 2.4 and 5Ghz networks. It shows that the change was successful, but when I switch views, it shows that it's not enabled.

 

Also I'm unable to select FR365 as the device within the forum post. 

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#1
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1 Accepted Solution
Re:FR365 - Unable to turn on OFDMA-Solution
2024-08-30 02:20:19 - last edited 2024-09-14 09:57:02

  @ctrlaltpasta 

We discover that the settings have been saved, however there is a display issue. We will fix the display issue as soon as possible.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#10
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Re:FR365 - Unable to turn on OFDMA
2024-08-26 07:02:37 - last edited 2024-09-14 09:57:01

  @ctrlaltpasta 

Could you please send me some relevant screenshots for this problem? Regarding the issue of being unable to select a model, I will assist in providing feedback to our administrator.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:FR365 - Unable to turn on OFDMA
2024-08-26 10:51:00 - last edited 2024-09-14 09:57:01

  @Hank21 

Much appriciated thanks. In the first screenshot I enabled OFDMA for the 2.4GHz range. I then cicked on the 5GHz button above  where it says load balance on the right and switched back to 2.4GHz, and now it shows that the option is not enabled. Screenshot 2 shows that behavior. When the router goes from the configuring state to the connected state, the option remains unchecked. 

 

 

 

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#3
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Re:FR365 - Unable to turn on OFDMA
2024-08-28 01:29:33 - last edited 2024-09-14 09:57:01

  @ctrlaltpasta 

Is the problem present in other settings as well? Do you try to change your web browser?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:FR365 - Unable to turn on OFDMA
2024-08-28 03:03:10 - last edited 2024-09-14 09:57:01
I tried with Brave and Safari, same issue on both browsers. I toggled LLDP on and off, that worked perfectly fine.
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#5
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Re:FR365 - Unable to turn on OFDMA
2024-08-28 03:54:06 - last edited 2024-09-14 09:57:01

  @ctrlaltpasta 

I suddenly realized that the image you sent above shows that the status is configuring. The status should be displayed as connected.Perhaps this is the reason why the settings are not saved.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Re:FR365 - Unable to turn on OFDMA
2024-08-28 11:45:11 - last edited 2024-09-14 09:57:02
The configuration state never changes on it's own, meaning if I make a change to a setting, it will sit on that configuration state until I click on something else. Then it will show as connected. This goes for any setting I change on the router.
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#7
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Re:FR365 - Unable to turn on OFDMA
2024-08-29 09:01:45 - last edited 2024-09-14 09:57:02

  @ctrlaltpasta 

We tested it locally and had the same phenomenon as you. Our related department is now investigating this issue, and I will provide you with feedback as soon as I have any information.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#8
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Re:FR365 - Unable to turn on OFDMA
2024-08-29 20:08:35 - last edited 2024-09-14 09:57:02
Interesting, thanks for replicating that.
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#9
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Re:FR365 - Unable to turn on OFDMA-Solution
2024-08-30 02:20:19 - last edited 2024-09-14 09:57:02

  @ctrlaltpasta 

We discover that the settings have been saved, however there is a display issue. We will fix the display issue as soon as possible.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#10
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