Ports Flapping/Resetting

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Ports Flapping/Resetting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ports Flapping/Resetting
Ports Flapping/Resetting
2015-02-03 03:28:56
Region : UnitedStates

Model : TL-SG3210

Hardware Version : V2

Firmware Version : 1.9.8 Build 20140818

ISP : Comcast


Greetings All,

I recently purchased two 3210's for my home. They are connected together via a standard CAT6 cable, Switch 2 (SW2) Port 1 uplinks to Switch 1 (SW1) Port 8; and then SW1 Port 1 uplinks to my Sophos UTM router.

I have attached a basic ASCII drawing:

Network.txt


I haven't delved into anything really exotic yet as I am trying to figure out how they will handle performance wise, and so far, I'm completely dumbfounded. The Port 1 of SW 1 keeps resetting itself. It might be 10 minutes, it might be an hour, it's not happening on a standard interval. Unfortunately, however, it's causing the entire network to lose connection to the UTM and therefore the internet.

I've tried setting the interfaces statically to 1000MFD on both the inside of the UTM and SW1 Port 1, this did not help. I have tried enabling Flow Control on SW 1 Port 1, no change. At this point, I'm worried there is something wrong with the switch, but I was wanting to check here before I looked into returning it.

Would anyone have any suggestions as to what the issue may be? Also, is there a way to turn on more verbose logging to determine why this is happening?
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#1
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3 Reply
Re:Ports Flapping/Resetting
2015-02-03 09:34:37
Have you tried different ports on SW1 or different ethernet cables?
It is suggested to connect SW2 to the UTM to see if the problem continues.
If it just happens on SW1, it should be faulty. Get a replacement under warranty. But if both of them have the same problem, I think you should further look into it.
You can submit a ticket here. http://ticket.tp-link.com/index.php?/Tickets/Submit
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#2
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Re:Ports Flapping/Resetting
2015-02-03 10:57:08
So I did switch the switches, and what I have noticed is that SW1, which is no longer directly connected to the UTM, is getting a lot of lines in the log of module FDB. I have gone through the manual searching for FDB and nothing came up, so I don't know why these lines keep showing in the logs.

Can anyone elaborate on what the FDB module is?

As it stands now, I don't have any of these FDB module lines showing up in the log of SW2, which is now directly connected to the UTM. It's too soon to tell if I am getting the port resets with SW2 yet, I will update tomorrow.

The observation of these FDB module lines in the log of SW1 I thought might be relevant, so I wanted to mention it.

Also for reference, I did swap out the cable that connects the UTM to the network.
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#3
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Re:Ports Flapping/Resetting
2015-02-03 11:06:57
My apologies, I should have Googled before I posted my last reply.

I figured out what the FDB module was, however I am quite curious why SW1 seems to discover new MAC addresses like it's going out of style.

As it stands, SW1 is populated its FDB with some 150+ MAC addresses in the first minute it was booted... that just seemed weird considering this is my home network with roughly only 40-50 devices on it...

Again, not sure if this is all relevant, but I wanted to mention it.
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#4
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