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CPE710 Acces Point | Port0: Unplugged

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CPE710 Acces Point | Port0: Unplugged

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
CPE710 Acces Point | Port0: Unplugged
CPE710 Acces Point | Port0: Unplugged
2025-06-19 04:38:10 - last edited 2025-06-20 07:14:14
Model: CPE710  
Hardware Version: V2
Firmware Version: 1.0.3 Build 20230616 Rel. 34510 (0000)
Good day! Here's the situation: I started having issues with my access point yesterday. It shows Port0 Unplugged, but after a few seconds, it displays Port0 100MB-FD. Then it goes back to Port0: Unplugged again. I tried changing the LAN cable, but that didn't help. What other options do I have to resolve this issue?
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#1
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1 Accepted Solution
Re:CPE710 Acces Point | Port0: Unplugged-Solution
2025-06-20 07:13:39 - last edited 2025-06-20 07:14:14

  @Himada 

 

thanks for posting here.

 

The LAN port connection seems to be experiencing stability issues.

 

Please try with more etherent cables.

 

Do you use the original power adapter to power on the device?  This can make sure the CPE is grounded.

 

If nothing helped, you may contact with your retailer to check the warranty.

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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Re:CPE710 Acces Point | Port0: Unplugged-Solution
2025-06-20 07:13:39 - last edited 2025-06-20 07:14:14

  @Himada 

 

thanks for posting here.

 

The LAN port connection seems to be experiencing stability issues.

 

Please try with more etherent cables.

 

Do you use the original power adapter to power on the device?  This can make sure the CPE is grounded.

 

If nothing helped, you may contact with your retailer to check the warranty.

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
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#2
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Re:CPE710 Acces Point | Port0: Unplugged
2025-06-20 07:21:43

  @Vincent-TP 

 

I am using the original POE adapter. I am now near the access point. The problem persists. I changed the power supply to a new one. The problem is not solved

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