TP-Link cpe220 soft bricked please help
Hey i wanted to downgrade my firmware but somehow i updated it with cpe210 firmware by mistake now my device doesn't detect Ethernet port frequently connecting and disconnecting but in recovery mode it's working when tried tft it doesn't install firmware automatically i have to use manual method like provide host and choose file from my pc the file blocks uploads successful but doesn't install and doesn't make device restart it hanged their when i asked from ai for detailed problem they said my device got kernel issues i have to install complete firmware by stock pharos or get it solved by hardware method i don't want to go with hardware method as my device is polled at Tower please help me to recover my device any kind of help would be much appreciated 👍
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Hi @ItsMuneer
Please refer to the following link to get to the recovery mode of the CPE:
How to use firmware recovery on the Pharos products
BTW, we had release a pre-release version for CPE220, you may try upload this version:
CPE710 V2 | CPE210 V3.20 | Pharos Control Pre-release (Released on 22th Jul, 2025)
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Hi @ItsMuneer
Please refer to the following link to get to the recovery mode of the CPE:
How to use firmware recovery on the Pharos products
BTW, we had release a pre-release version for CPE220, you may try upload this version:
CPE710 V2 | CPE210 V3.20 | Pharos Control Pre-release (Released on 22th Jul, 2025)
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Bunch of kisses thanks a lot was working on it for a week as device was installed on pole and that was making it hard for me and you made it easy recovered my device faster reply than ubnt 10 out of 10 for customer support ❤️
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Thank you so much for your heartfelt message! ❤️ We're absolutely thrilled to hear that we could help you recover your device quickly—especially after a week of challenges with the pole installation. Your kind words mean the world to us.
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@Vincent-TP Dear sir , after upgrading the firmware on my cpe 220 to recent one (cpe220un v3 2025074) i started experiencing significnat connectivty issues.The device works fine for about 15/20 minutes but then loses the internet connection from my ax1500 access point. when i try to connect to cpe 220 with my phone or pc i get "could not get ip" error or sometimes password wrong and just no connection.additionaly accesing the web interface becomes very diificult sometime not accepting password sometimes not connecting att all when i made reset the connecting.
ı am using the cpe 220 in bridge mode to receive wireless internet from my ax1500 router(which is operating in access point mode) amd provide wireless internet to tapo camare. before the firmware update eveything was working perfectly.
i also test another brand new cpe 220 unit (purchased for a friend but currently in my possession) using adapter from the new box, the same issue occured so it is not an adapter problem i have also verified that cables are in good condition.
after this issues i installed the new cpe 220 which has oder firmware version 2.2.3 build 20201028 rel 55382 and the device is working without any problem.
it seems that the problem is related to the latest firmware version , shall i try to update with prerelease update or shall i send unit directly to the service , i just wonder if things will not correct and if i need to send unit to service , will they make problem that i have installed prerelease update?
thanks in advance for your kind help
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