Channel Band C missing
On all my eap772 V1.0 (fw: 1.0.14) access points I can't seem to select any band c channel 149, 153, 157, 161...
I have an eap772 V2.0 (fw:1.2.0) that will let me select it . That seems to have an AU firmware.
The v1.0 devices have an EU firmware . All devices were purchased in Australia, so where can I download the appropriate AU firmware for the v1.0 devices? I assume that is what the issue is?
Cheers, Marty
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Hi @ArtyMarty
We can't update the AU version for an EU hardware directly.
When did you purchase this EAP V1? If it isn't too long, you can contact your retailer to replace the V1 unit with the correct version. This will be much faster.
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Hi @ArtyMarty
We can't update the AU version for an EU hardware directly.
When did you purchase this EAP V1? If it isn't too long, you can contact your retailer to replace the V1 unit with the correct version. This will be much faster.
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@Vincent-TP So is this something covered by warranty?
I have 4 units purchased on 7-8-2024
I have 1 units purchased on 29-6-2025
I have 2 units purchased on 30-6-2025 One of these was a v1 one was the v2
Just to clarify, I need them all to support the AU firmware so that they use the legal bands in Australia
Cheers
Marty
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Hi @ArtyMarty
We are not very clear about the warranty policy details in various regions, it is recommended to contact local support for confirmation.
ArtyMarty wrote
@Vincent-TP So is this something covered by warranty?
I have 4 units purchased on 7-8-2024I have 1 units purchased on 29-6-2025
I have 2 units purchased on 30-6-2025 One of these was a v1 one was the v2
Just to clarify, I need them all to support the AU firmware so that they use the legal bands in Australia
Cheers
Marty
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- Report Inappropriate Content
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