EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)
Hello TP-Link Support,
I recently purchased three units of EAP673 from an authorized local distributor in Australia. Two of them are from the same batch and show EU/1.0 on the back label, which matches the firmware region displayed in the Omada Controller.
However, the third unit (from a different batch) has EU/1.0 on the back label, but the Omada Controller shows it as AU/1.0 in the firmware region.
Since all units were bought locally through official distribution channels, I do not suspect parallel imports or counterfeit products. But I am concerned about:
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Whether this mismatch is expected due to production / distribution processes.
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Whether the AU/1.0 firmware region affects compliance, wireless channel/power, or future firmware upgrades.
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Whether TP-Link can provide clarification or correction (e.g., technical firmware) if needed.
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Whether this mismatch impacts warranty or support coverage in Australia.
Could you please confirm if this is normal and advise on the next steps?
Thank you in advance.
Best regards,
Johnny