EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)

EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)

EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)
EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)
Yesterday
Model: EAP673  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20241010 Rel. 51199

Hello TP-Link Support,

 

I recently purchased three units of EAP673 from an authorized local distributor in Australia. Two of them are from the same batch and show EU/1.0 on the back label, which matches the firmware region displayed in the Omada Controller.

However, the third unit (from a different batch) has EU/1.0 on the back label, but the Omada Controller shows it as AU/1.0 in the firmware region.

Since all units were bought locally through official distribution channels, I do not suspect parallel imports or counterfeit products. But I am concerned about:

  1. Whether this mismatch is expected due to production / distribution processes.

  2. Whether the AU/1.0 firmware region affects compliance, wireless channel/power, or future firmware upgrades.

  3. Whether TP-Link can provide clarification or correction (e.g., technical firmware) if needed.

  4. Whether this mismatch impacts warranty or support coverage in Australia.

 

Could you please confirm if this is normal and advise on the next steps?

Thank you in advance.

Best regards,

Johnny

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Re:EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)
Yesterday

  @JohnnyWANG 

 

EAP673EU FIRMWARE

EAP673EU BANDS

EAP673EU POWER

 

EAP673AU FIRMWARE

EAP673AU BANDS

EAP673AU POWER

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Re:EAP673 Region Code Mismatch (EU/1.0 label vs AU/1.0 firmware)
Yesterday

  @JohnnyWANG 

 

 

In the TP-Link community, a user discussing channel issues with the EAP670 (EU version) for use in Australia mentioned that high channels are available but not visible in the Omada Controller interface, or showing channels that can be optionally disabled (e.g., 120, 124, 128 channels). The post said:

“Channels 120, 124 and 128, which are prohibited in Australia, can be selected for use in the controller.” TP-Link Community
“TP-Link is selling the (EU) version of their EAP products in Australia and reusing the (EU) firmware which disables 149–165 … and enables 120/124/128 which are prohibited in Australia.” TP-Link Community

 

In another TP-Link community post, a user said they bought the EU version of the AP, and after setting the country to Australia, the interface only shows the low 5GHz channels (e.g. 35-64 & 100-128), while the legal AU high channels (149-161) aren't shown:

“On the EU outdoor AP the 5Ghz channels are 35-64 & 100-128 … none of them are suitable to use. Where are the higher channels 149-161 which are legal in Australia…” TP-Link Community

 

These user reports are very similar to what you are describing - i.e. the device firmware is displaying or allowing certain channels that are not allowed in Australian regulations.

 

According to ACMA and Australia’s official spectrum planning documents, certain 5 GHz channels are indeed restricted. The key points are:

  • Based on information from Wireless Professional Solutions (WISP), channels 120, 124, and 128 (center frequencies around 5600–5650 MHz) are “Not Permitted” for use in Australia.

  • The WISP channel table explicitly states:

    “120 / 124 / 128 — Not Permitted” in Australia.  ireless Professional S

  • The commonly used higher channels (149, 153, 157, 161, 165 MHz, roughly 5745–5825 MHz) are allowed in Australia, provided that power limits, DFS/TPC requirements, and other conditions are met.

  • However, there has been community discussion about Channel 144 (around 5710–5730 MHz). Some users point out that since Australia’s regulatory upper limit is 5725 MHz, Channel 144 may exceed the permitted range, raising doubts about its legality.

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