Hello!

I have 2× C250 and 1× C450 cameras, and even though I configure the smart events (such as person detection or vehicle detection), when I check the NVR1008H‑8P’s own web interface, there is no other filter available besides motion detection during playback.
I tried checking this both locally and through the cloud-based VMS, but there are no smart event results there either.

I have reset both the cameras and the NVR, but it didn’t help.
In the NVR log I can see entries showing that a person or a vehicle was detected, but in the Events section only motion detection appears.

I found an earlier post from someone facing a similar issue, but there was no meaningful or acceptable answer:
Same_issue

This is exactly why I purchased this system—because I understood (and saw in many YouTube videos) that this is a “working” feature:
Youtube

Yesterday I switched the access mode from cloud to VMS, and then in the mobile app a dashboard appeared, and under Notifications I could finally see what type of event occurred.
However, on PC it still does not work.

What makes this even more frustrating is that I also bought the NVR because I understood it can enable person and vehicle detection for third‑party cameras as well. Despite this, and even though my cameras (xmeye compatible) support these features on their own, it still doesn’t work.
Moreover, it damaged two of my cameras — via ONVIF the NVR tried to force some settings onto them, and I suspect this caused the watchdog to put the cameras into a continuous reboot loop, and unfortunately I couldn’t reset them anymore.

Thank you.