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The device does not support the 802.1p Priority and Trust Mode configured in this configuration...

The device does not support the 802.1p Priority and Trust Mode configured in this configuration...

The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago - last edited 2 weeks ago
Model: SG2210MP  
Hardware Version: V4
Firmware Version: 4.20.20 Build 20260310 Rel.10715
Hello, I've adapted a new switch SG2210MP v4.2 (4.20.20 Build 20260310 Rel.10715) to an Omada controller and I see this message: 

The device does not support the 802.1p Priority and Trust Mode configured in this configuration entry. Other functions of the entry can take effect normally. (all ports)

The switch has the latest firmware. What does this mean and how can I fix it? Thank you for your help.

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#1
1 Accepted Solution
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...-Solution
2 weeks ago - last edited 2 weeks ago

  @KajtekKajtek In Controller V6.X, the settings you are looking for are in Network Config > Transmission > Switch QoS.

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#7
6 Reply
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago

  @KajtekKajtek Thanks for your post, what that error code means is that there is a configuration on your switch that isn't supported; I do see that that specific model should support 802.1p, so it might be a specific combination of settings. Can you please provide a screenshot of your 802.1p Priority and Trust Mode settings for this device? 

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#2
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago

  @NeilR_M 

Can you help to find this settings in Omada controller 6.0.0.25 ? I made factory reset before adopting. In standalone mode I saw this settings. Thank you.

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#3
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago

  @KajtekKajtek 

All ports are default profile ALL. Priorytet 802.1p = 0, trust mode = untrusted.

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#4
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago - last edited 2 weeks ago

  @KajtekKajtek 

 

I use SG2008 switches here and I used to see that message when I was using older firmware. With the latest pre-release firmware for the switches, I no longer see it. In fact, the settings for the 802.1p priority and trust mode no longer appear in the Port Profile section of the controller with its latest firmware release.

 

1x ER7406 1x OC300 4x SG2008 1x EAP610 3x EAP650-Desktop 1x EAP772-Outdoor
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#5
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...
2 weeks ago

  @jra11500 

Thank you for info. I use latest firmware but not pre-release for controller 6.2 I guess.

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#6
Re:The device does not support the 802.1p Priority and Trust Mode configured in this configuration...-Solution
2 weeks ago - last edited 2 weeks ago

  @KajtekKajtek In Controller V6.X, the settings you are looking for are in Network Config > Transmission > Switch QoS.

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support
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#7

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